Agenda
CONFERENCE AGENDA
| 08:30 – 09:00 | Registration & Networking |
| 09:00 – 09:10 | Welcome Speech by MENALAC President & Overview of the Conference
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| 09:15 – 09:45 | The Status of Global Leisure Industry in the Vaccinated Era
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| 09:50 – 10:30 | Extraordinary Leadership To Unlock And Enhance Customer Experience
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| 10:35 – 10:55 | Taking Leisure & Hospitality To The Next Level
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| 11:00 – 11:45 | Networking Coffee Break |
| 11:45 – 12:05 | Ticketing Superpower: Invisibility
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| 12:10 – 12:35 | Exciting Sports Based Social Leisure Concepts To Engage With Gen-Next
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| 12:40 – 13:05 | Enhancing Business Value By Creating An Impactful CSR Program
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| 13:05 – 13:50 | Networking Lunch Break |
| 13:55 – 14:20 | Future Of Hospitality & Leisure In Dubai
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| 14:25 – 14:40 | Metaverse: Should You?
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| 14:45 – 15:00 | Leisure & Entertainment In The Metaverse: Surreal or Real
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| 15:00 – 15:20 | Networking Coffee Break |
| 15:25 – 16:05 | Panel Session 1: Quiet Quitting & Nationalization: Driving Human Resources To Deliver Exceptional Customer Service
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| 16:10 – 16:30 | Monetizing On Customer Sentiment In The Leisure & Entertainment Industry
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| 16:35 – 17:15 | Panel Session 2: Homegrown Concepts v/s International IP-based Concepts, Pros & Cons? Can They Co-Exist
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| 17:20 – 17:25 | Closing Speech and Re-cap
|
Speakers
Speakers
Dagmara Asbreuk
Founder & CEO
Extraordinary Leadership
Peter Van Der Schans
Executive Director & Vice President
IAAPA EMEA
Mark Jan Kar
General Manager
Coca-Cola Arena
Silvio Liedtke
CEO
Landmark Leisure
Stefano Bianchi
General Manager & Founder
It Is The End MENA
Clifford Szu
Co-Founder & CEO
Multiverse Labs
Kyp Charalambous
Vice President - Sales
Atlantis Dubai
Rajiv Sangari
Vice President - International Business & Special Projects
IMG Worlds of Adventure
Ghassan Assi
Chief Operation Officer
Trampo Extreme
Sherif Elbassiouny
Managing Director
Leisure Qatar
Walid Daoud
Partner
KPMG Lower Gulf
Kelly Timmins
Director - Conservation, Education & CSR
Atlantis Dubai
Jamil Malek
Regional Manager - Entertainment
Al Hokair Group
Prakash Vivekanand
Founder & Managing Director
Amusement Services International Group
Mohammad Ashraf
Vice President - Group HR
Ilyas and Mustafa Galadari Group
Mohamed Attia
General Manager - Entertainment
Al Hokair Group
Nipha Miranda
Head HR
Landmark Leisure
Vladan Pantelic
Co-Founder & CEO
Hoick
Davide Camaiora
Managing Director
VIVATICKET
Navdeep Sethi
Chief Operating Officer
BatFast
Sponsors & Partners
Title Sponsor
Hospitality Sponsor & Partner
Bronze Sponsor
Safety Education Sponsor
Support Sponsor
Technology & Ticketing Sponsor
Media Partner
Sponsorship opportunities
We have a diverse range of sponsorship opportunities available; a member of the sponsorship team will work with you to create a bespoke package to suit your businesses objectives.
